Effective Supervision / People Management

Develop the supervisory and people management skills needed to lead teams, improve performance, manage workplace challenges, and achieve organisational goals.

Date: 30 November – 04 December 2026
Duration: 5 Days
NQF Level: 5
Credits: 6
Aligned to Unit Standard 252037

Course Overview

This accredited skills programme is designed for managers, supervisors, team leaders, and departmental heads responsible for leading teams and driving organisational performance. The programme provides practical knowledge and skills in supervision, leadership, team building, decision-making, performance management, conflict resolution, delegation, workplace ethics, and people development.

Participants will gain the confidence and competence required to effectively manage employees, improve team effectiveness, promote workplace productivity, and support organisational success.

Who Should Attend?

• Managers at all levels
• Supervisors and team leaders
• Heads of department
• Section managers
• Divisional managers
• Public and private sector managers
• Employees preparing for supervisory roles

What You Will Learn

• Principles of effective supervision
• Team building and team development
• Leadership and people management
• Decision-making and problem-solving techniques
• Communication and negotiation skills
• Time management and delegation
• Motivation and employee engagement
• Performance management and appraisal
• Conflict and stress management
• Recruitment, selection, and placement processes
• Workplace ethics and professionalism
• Grievance and disciplinary procedures
• Workplace health and safety responsibilities

Programme Outcomes

Upon successful completion, learners will be able to:

• Demonstrate knowledge of team dynamics and teamwork principles
• Build and manage effective workplace teams
• Apply team development and leadership principles
• Evaluate team effectiveness and implement improvements
• Apply supervisory and management skills in the workplace
• Manage workplace performance and productivity
• Delegate tasks effectively and monitor outcomes
• Resolve conflict and manage workplace challenges
• Apply ethical and professional management practices
• Support staff development and organisational objectives

Accreditation: Accredited with Services SETA and aligned to Unit Standard 252037: Build Teams to Achieve Goals and Objectives.

Rate: R10 310.00 per person (Incl. VAT)