5-DAY SKILLS PROGRAMME FOR:
PERSONAL ASSISTANTS, SECRETARIES & SENIOR SECRETARIES
Accredited with Service Seta (US: 12155, 335839,119472) and PSeta (US12156)
NQF Level 5, 21 Credits
This skills programme will assist learners in developing basic Communication Skills as well as Effective Business English Skills - oral & written. Learners will gain an understanding of the basic principles of public relations as well as the relationship between public relationship and marketing. They will be introduced to the role of the Secretary or Personal Assistant in building the professional corporate identity and image of their company or department. The learner will also gain essential knowledge of and practical exposure to the various functions related to public relations and marketing, creating a research tool to determine market attitude and provide support, both practically and administratively to promotional efforts. The skills programme is aimed at Office Professionals, e.g. Office managers, office support staff, Secretaries and Personal Assistants who wish to enhance and improve their Business English and gain a better understanding of their role in positioning their department or organisation, using Public Relations as a tool.