24
Apr
2019

Policy Management - Policy Formulation

24 Apr 20198:00 am - 26 Apr 20194:00 pm
R5,652.17 (excl. VAT)

3-DAY SKILLS PROGRAMME ON:
POLICY FORMULATION, IMPLEMENTATION & INSTITUTIONAL GOVERNANCE

Accredited with PSeta - Aligned to US120307, NQF level5,10 Credits

This programme will be useful to learners who are elected political leaders and public sector officials involved with the service delivery activities that require the use of public assets to render services to the communities. It is also useful to South Africa's public officials and political executives, strategic executive managers and other role-players. This programme will enable learners to gain knowledge and skills in policy analysis and review as well as in the development of relevant legislation and policy affecting public administration.

COURSE OUTLINE:

Module 1: Financial management techniques

  • Define and distinguish between different types of expenditure according to policy;
  • Identify various role-players who are typically involved in deciding the overall levels of expenditure for sector specific policy programmes;
  • Define and evaluate mechanisms and processes for deciding the overall levels of expenditure at local government level;
  • Analyse challenges in terms of achieving sound financial management for sector specific policy programmes.

Module 2: Structures of public policy–making in South Africa

  • Discuss various models of constitutional forms to identify the nature of the South African Constitution and the roles played by different stakeholders in public policy-making;
  • Explain the role of courts in contractual law matters in relation to public policy;
  • Describe the structure and workings of the public sector activities with examples;
  • Describe the structure and the working of different organs of central government with reference to Parliament’s, Cabinet’s and national departments’ functions;
  • Define capacity requirements for implementation of policy and legislative instruments to comply with legislation on public financial management.

Module 3: Legislation to Promote Public Sector Management

  • Explain the notion of developmental government in the South African context.
  • Explain the link between outputs, outcomes and measurable objectives in the context of public financial management.
  • Define the principles of efficiency, economy and effectiveness in the context of public sector management.
  • Define the role of good quality and timely information in terms of sound financial management.

Module 4: Analyse Factors Affecting Policy-Making

  • Analyse macroeconomic principles in terms of their impact on public policy-making.
  • Analyse socioeconomic factors and concepts in terms of their impact on policy choices.
  • Review previous policies to determine how policies were developed and compiled.

Module 5:  Principles of Good Governance and Ethical behaviour

  • Define and apply the concepts of political and managerial accountability and separation of responsibilities to the implementation of a sector specific policy programme.
  • Discuss and apply the concepts of accountability, transparency, integrity and ethics to the implementation of a sector specific policy programme.
  • Explain the principle of participatory governance with reference to setting new policy instruments.

COURSE OUTCOMES
After completing this course, you should have knowledge and a clear understanding to equip yourself with the following competencies:

    • apply the implications of the Constitution, 1996, as the supreme law of the country;
    • interpret the consequences of the Bill of Rights
    • distinguish the role of the appointed official from the role of a minister in policy-making;
    • understand and apply the 5 C protocol to policy implementation
    • analyse the factors to be considered to ensure responsive governance
    • use governance structures to ensure public accountability
    • apply principles of good governance and ethical behaviour within a public sector setting
  • Applying financial management techniques in the implementation of sector specific policy programmes.
  • Explaining the structures of public policy making in the South Africa context.
  • Apply legislation to promote public sector management.
  • Analyse factors affecting policy-making.
  • Apply principles of good governance and ethical behaviour within a public sector setting

Download Brochure

29
Apr
2019

Policy Management - Policy Formulation

29 Apr 20198:00 am - 30 Apr 20194:00 pm
R5,652.17 (excl. VAT)

3-DAY SKILLS PROGRAMME ON:
POLICY FORMULATION, IMPLEMENTATION & INSTITUTIONAL GOVERNANCE

Accredited with PSeta - Aligned to US120307, NQF level5,10 Credits

This programme will be useful to learners who are elected political leaders and public sector officials involved with the service delivery activities that require the use of public assets to render services to the communities. It is also useful to South Africa's public officials and political executives, strategic executive managers and other role-players. This programme will enable learners to gain knowledge and skills in policy analysis and review as well as in the development of relevant legislation and policy affecting public administration.

COURSE OUTLINE:

Module 1: Financial management techniques

  • Define and distinguish between different types of expenditure according to policy;
  • Identify various role-players who are typically involved in deciding the overall levels of expenditure for sector specific policy programmes;
  • Define and evaluate mechanisms and processes for deciding the overall levels of expenditure at local government level;
  • Analyse challenges in terms of achieving sound financial management for sector specific policy programmes.

Module 2: Structures of public policy–making in South Africa

  • Discuss various models of constitutional forms to identify the nature of the South African Constitution and the roles played by different stakeholders in public policy-making;
  • Explain the role of courts in contractual law matters in relation to public policy;
  • Describe the structure and workings of the public sector activities with examples;
  • Describe the structure and the working of different organs of central government with reference to Parliament’s, Cabinet’s and national departments’ functions;
  • Define capacity requirements for implementation of policy and legislative instruments to comply with legislation on public financial management.

Module 3: Legislation to Promote Public Sector Management

  • Explain the notion of developmental government in the South African context.
  • Explain the link between outputs, outcomes and measurable objectives in the context of public financial management.
  • Define the principles of efficiency, economy and effectiveness in the context of public sector management.
  • Define the role of good quality and timely information in terms of sound financial management.

Module 4: Analyse Factors Affecting Policy-Making

  • Analyse macroeconomic principles in terms of their impact on public policy-making.
  • Analyse socioeconomic factors and concepts in terms of their impact on policy choices.
  • Review previous policies to determine how policies were developed and compiled.

Module 5:  Principles of Good Governance and Ethical behaviour

  • Define and apply the concepts of political and managerial accountability and separation of responsibilities to the implementation of a sector specific policy programme.
  • Discuss and apply the concepts of accountability, transparency, integrity and ethics to the implementation of a sector specific policy programme.
  • Explain the principle of participatory governance with reference to setting new policy instruments.

COURSE OUTCOMES
After completing this course, you should have knowledge and a clear understanding to equip yourself with the following competencies:

    • apply the implications of the Constitution, 1996, as the supreme law of the country;
    • interpret the consequences of the Bill of Rights
    • distinguish the role of the appointed official from the role of a minister in policy-making;
    • understand and apply the 5 C protocol to policy implementation
    • analyse the factors to be considered to ensure responsive governance
    • use governance structures to ensure public accountability
    • apply principles of good governance and ethical behaviour within a public sector setting
  • Applying financial management techniques in the implementation of sector specific policy programmes.
  • Explaining the structures of public policy making in the South Africa context.
  • Apply legislation to promote public sector management.
  • Analyse factors affecting policy-making.
  • Apply principles of good governance and ethical behaviour within a public sector setting

Download Brochure

12
May
2019

Supply Chain Management & Asset Management

12 May 201912:00 am - 17 May 201912:00 am
R7,934.78 (excl. VAT)
5-DaySETA Accredited Skills Programme (R9 125.00 VAT Incl.)
13
May
2019

Human Resources Management

13 May 201912:00 am - 15 May 201912:00 am
R5,782.61 (excl. VAT)

3-Day university short course

NQF 5

13
May
2019

Minute Taking

13 May 20198:00 am - 14 May 20194:00 pm
R4,326.09 (excl. VAT)

2-Day Skills Programme

Minutes must be accurately recorded and must clarify the meeting objectives. It is crucial that they are to-the-point and track the decisions and objectives of the organization. This skills programme will build your confidence and improve your ability to summarize and select essential points when taking minutes. This course is aimed at any employee who wants to improve their organisational, minute taking and meeting procedures skills including Office Support Staff, Secretaries, Personal Assistants and Administrative Assistants.

13
May
2019

Customer Care & Service Excellence

13 May 20198:00 am - 15 May 20194:00 pm
R5,961.30 (excl. VAT)

THREE-DAY SKILLS PROGRAMME ON:
CUSTOMER CARE AND SERVICE EXCELLENCE
(Apply client service techniques to improve service delivery)
Accredited with PSeta-Aligned to US: 120310, NQF5,6 credits 

COURSE OBJECTIVES:

Providing outstanding customer service often makes the difference between gaining and keeping a customer or losing one. This course offers the tools and techniques to ensure you build and maintain mutually beneficial relationships with your customers. As a result, they become loyal advocates for you and your organisation. This skills programme explains why attention to detail is a key to success and a mark of real professionalism in any job. Learners also learn to evaluate their own experience and responsibilities as customers – preparing them to identify with and ensure cooperation from those served. Learners will learn what exceptional service is, how to project a customer-friendly image, how to handle demanding customers, and more.
This course is intended for elected political leaders and Public sector officials involved with the service delivery activities that require use of public assets to render services to the communities.

13
May
2019

Records Management

13 May 20198:00 am - 15 May 20194:00 pm
R6,021.74 (excl. VAT)

3-DAY UNIVERSITY SHORT COURSE IN:
RECORDS MANAGEMENT
(NQF Level 5, 11 Proposed Credits)

COURSE OBJECTIVES:
Records Management provides an understanding of basic record management principles and how they affect daily work. This course explores the techniques and protocols that govern the life cycle of a record, including concepts of adequate and proper documentation, disposition, and where to go for help. It discusses how managing records and information supports the work and improves staff effectiveness. The objective of this programme is to create an awareness of the importance of records management in ensuring an office has effective and efficient records management policies, principles and procedures in place to ensure effective and accountable governance. This course is aimed mainly at: Records managers, Work-study officials, Business analysts, archivists, Information managers and System administrators.

15
May
2019

Report Writing

15 May 20198:00 am - 16 May 20194:00 pm
R4,330.43 (excl. VAT)

2-Day SETA Accredited Skills Programme

16
May
2019

Electronics-Records Management

16 May 201912:00 am - 17 May 201912:00 am
R5,034.78 (excl. VAT)

2-Day University short course

NQF 5

20
May
2019

Tender and Bidding Committee System

20 May 20198:00 am - 23 May 20194:00 pm
R6,770.00 (excl. VAT)

Demonstrate knowledge & Insight into a bid committee system applicable to an Organ of State in SA

22
May
2019

Advanced Project Management (Level 1)

22 May 20198:00 am - 24 May 20194:00 pm
R7,669.56 (excl. VAT)

4-Day University Short Course

22
May
2019

Emotional Intelligence & Leadership Skills

22 May 20198:00 am - 24 May 20194:00 pm
R5,847.83 (excl. VAT)

3-DAY SKILLS PROGRAMME ON:
Emotional Intelligence & Leadership
(Analyse the role that emotional intelligence plays in leadership)
Accredited with PSeta - Aligned to US120305 - NQF Level 5, 8 credits
The skills programme covers all the fundamental competencies within EQ.  Thereafter, learners delve deeper into personal skills and competencies such as self-awareness, self-motivation and self-management.  Extensive interactive exercises, case studies and example conversations prepare learners to face their real life issues and assist them in becoming better at understanding themselves and others.
This skills programme will be useful to learners who are working within the Public Sector, Local Government, commercial or community environment. It will enable learners to apply knowledge, skills and insight in leadership as part of their job. This standard will also add value to public officials involved in integrated development planning, public sector management or administration specialities.

23
May
2019

Front Desk Operations & Telephone Skills

23 May 20198:00 am - 24 May 20194:00 pm
R4,334.78 (excl. VAT)

TWO-DAY SKILLS PROGRAMME ON:
Front Desk Operations & Telephone Skills
Accredited with Service Seta - Aligned to -US14348 & US14338-NQF LEVEL 2, 5 CREDITS

 

COURSE OBJECTIVES: 
This front line/desk operations and telephone skills programme will equip you with the necessary ability to project a professional image, and will generate customer satisfaction at all times. The programme will improve communication skills and improve confidence. This course is aimed at all staff that needs to communicate in a confident, efficient and friendly manner on the telephone. It is ideal for those who have frequent contact with customers and is suited to those on switchboard or reception, in customer service, call centres and help desks. The programme contains many examples, scenarios, bad conversations and exercises to help learners quickly understand these concepts.

27
May
2019

Effective Communication Skills

27 May 201912:00 am - 28 May 201912:00 am
R4,447.83 (excl. VAT)

2-Day SETA accredited skills programme 

NQF 5

27
May
2019

PFMA/Financial Management for Non-Financial Managers

27 May 20198:00 am - 31 May 20194:00 pm
R7,934.78 (excl. VAT)

5-Day Skills Programme:

Demonstrate an Understanding of the Public Finance Management Act (PFMA) &  Related Treasury Regulations).

Accredited with PSeta - Aligned to US 377913, NQF Level 5, 15 CREDITS

COURSE OBJECTIVES:

The Public Finance Management Act, Act 1 of 1999 (PFMA) and Treasury Regulations (TR), require the National and Provincial government sphere departments in South Africa to align their budgets to the achievement of their strategic plans. In order to achieve this, Management in the public sector must be empowered to apply strategic and operational planning principles for effective public service delivery.

This training will include reference to the Institutions 2014 – 2019 Strategic Plans, National Treasury MTEF and Budget Guidelines for 2015. This course is designed to assist managers in the public sector to effectively apply the requirement of the PFMA, TR and other related legislation as well as implement public financial management reform initiatives in the South African public sector.

29
May
2019

Basic Project Management

29 May 20198:00 am - 31 May 20194:00 pm
R5,852.17 (excl. VAT)

3-Day Skills Programme:
Basic Project Management
(Explain fundamentals of project management)
(Aligned to Unit Standard 120372, NQF Level 4, 5 Credits)

“Be prepared, luck is where preparation meets opportunity.”Randy Pausch

The Philosophy behind Project Management Training Course:

The best way to know what to teach in a project management course is to have some previous experience of dealing with both small and large scale projects. At LeMark, we continuously deal with projects and we know what it takes  to quickly release products and meet deadlines. Our motivation in designing this course was to put together the most critical tricks of the trade in a training package so Project Management trainers can quickly pass  on  the skills to people who need them.

30
May
2019

Office Management

30 May 20198:00 am - 31 May 20194:00 pm
R5,795.65 (excl. VAT)

THREE-DAY UNIVERSITY SHORT COURSE ON: 
OFFICE MANAGEMENT
(NQF Level 5, 4 Proposed Credits)

COURSE OBJECTIVES:

This course is specifically developed for employees working in an office and administration environment. The course offers “must-have” skills necessary for optimising your office and management capacity. Recent attempts to identify key managerial skills have centered on the notion of managerial competence. 
This course is mainly an orientation course and is therefore an overview of the most important managerial issues on operation level in a public sector office environment. This course is aimed at Office Managers and Administrators, Personal Assistants & Secretaries, Clerks and Office Assistants.

03
Jun
2019

SCM Aquisition

03 Jun 201912:00 am - 05 Jun 201912:00 am
R5,939.13 (excl. VAT)

3-Day SETA accredited skills programme 

NQF 5

 

Implementing effective and efficient supply chain management in the public sector departments / entities

03
Jun
2019

Appraisal and Disposal Of Records

03 Jun 201912:00 am - 05 Jun 201912:00 am
R4,817.39 (excl. VAT)

3-DAY Skills Programme on:
Records Management: Appraisal and Disposal
(Based on US: 259458, NQF Level 4, 8 Credits)

COURSE OBJECTIVES:

  • Understanding of the purpose of having an effective disposal programme as an important element in ensuring effective records management.
  • A basic understanding of the process of appraisal, the various techniques used, abroad and nationally, and various schools of thought on the activity.
  • A basic understanding of the process of macro-appraisal, its advantages and shortfalls.
  • Knowledge of and understanding disposal authorities and their relationship to various sections of   legislation associated with records.
  • Understanding of the purpose and process of the office of origin determining the retention periods for records. A basic understanding of the criteria that should be used during this process.

This course is aimed mainly at: Records managers registry staff and registry clerks, work-study officials, business analysts, archivists, information managers and system administrators.

03
Jun
2019

Strategic Management

03 Jun 20198:00 am - 05 Jun 20194:00 pm
R5,791.30 (excl. VAT)

3-DAY UNIVERSITY SHORT COURSE ON:
STRATEGIC MANAGEMENT 
(NQF level 5, 4 Proposed Credits)

COURSE OBJECTIVES
Strategic management is a process of continuous and repeated efforts to keep an organisation matched to the challenges of its environment. The South African public sector environment is in a constant state of change, requiring that strategic planning processes be repeated at least annually. Strategic management is designed to provide a department with the ability to act systematically and in a critical manner to create excellence in the future. This practical, competency-based 3-day course in Strategic Management assists to capacitate public managers to plan strategically and to direct all resources towards the attainment of strategic objectives.